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Data, Location & Microphone Protection

Charghat Bagha Online Seva is fully committed to protecting your privacy, location data, and voice messages.

1. Information & Permissions We Collect

To provide accurate regional services and enhance your app experience, we request and collect the following permissions:

  • Personal Info: User name, phone number, and profile data for account identification.
  • Precise Location Access: Used strictly to map local emergency services, hospitals, police stations, and nearby community facilities relative to your current position.
  • Microphone Access: Required solely to record and send voice messages within the chat feature of the app.
  • Notifications: To send important announcements, critical service updates, and system alerts.
  • Device Info: To track app security, crash logs, and device models for optimal performance.

2. How Location Permission is Used

Your location data is processed in real-time solely to display directional paths and distance to services within Charghat and Bagha. We do not store your continuous GPS tracking history on external servers, and your location is never shared with third parties.

Note: Location access is completely optional. You can grant or revoke it anytime via your device settings.

3. How Microphone Permission is Used

The microphone permission is used strictly for recording voice messages inside the chat feature of our app. Voice recordings are:

  • Recorded only when you tap the microphone button
  • Sent securely (HTTPS encrypted) to our servers
  • Stored as encrypted media files on our servers
  • Accessible only to the sender and the specific recipient
  • Never used for background listening or recording

We do NOT record audio in the background. Voice recording begins only when you press the microphone button and stops immediately when you release or cancel it.

4. How Voice Messages Are Stored

Voice messages you send are stored on our secure servers as audio files. These files are associated with your chat conversation and can be deleted by you at any time. When you delete a voice message, the file is permanently removed from our servers.

5. User Rights & Control

Users can enable or disable location, microphone, and notification permissions at any time through their device app settings. Additionally, requests to update accounts or delete data can be submitted by contacting our support team.

6. Contact & Support

For any questions regarding our privacy policy, location, or microphone permissions, you can reach out to us:

Technical Support & Management:

SHAKIL TECHNOLOGY